Welcome to Schiffer Publishing. A family-owned, independent publisher of high- quality, nonfiction books since 1974, Schiffer has published thousands of titles on the diverse subjects that fuel our readers’ passion. From our traditional subjects of antiques and collectibles, arts and crafts, and military history, Schiffer has expanded its catalog to publish books on contemporary art and artists; architecture and design; food and entertaining; as well as books for children.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbanmerch.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbanmerch.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This book is stunning! Featuring beautiful, full color, replications of some of Yulia's significant pieces, this book is a visual delight. Unlike other art books that feature a collection of images with brief descriptions, Painting with Paper is an open invitation to readers to try their hand at quilling and paper art. Yulia provides a deep dive into her thought process behind each piece as well as helpful tips, tricks, and things to keep in mind when working with paper or creative projects in general. The range of information is vast including difficult to find colors, color relationships and light refraction, as well as how to put your paper art in the best light. The writing in this book is casual and approachable. It reads as though you've sat down with the author over a cup of tea as she shares her hard earned insites into the world of paper art. A must have if you love color, paper, or anything in between!
This is not a how-to book! That said, anyone who knows how to quill (or maybe not!) will absolutely find inspiration here. I'm just a beginner in this art form, and it is definitely my go-to book. A feast for the eyes, a colorful and beautifully rendered art book, it is purely a pleasure to page through. I had purchased several quilling books to learn the techniques of this craft, and was happy enough, but this really upped my game! Yulia uses larger paper (about 13mm I believe), and this appealed to me especially when I saw what she has accomplished. Wow - just...Wow! I definitely recommend this gorgeous book and hope you enjoy it as much as I do.
This is a gorgeous book and I love to give my creative juices a boost by reading a few pages here and there. Unfortunately, I was hoping it was more of a paper collage reference, which is my fault as I didn't fully think about the second part of the book's title...Paper on the Edge. So, it's not something I will probably include in my personal art portfolio of projects...but, again...the book is wonderfully artful and stimulates my creative juices.
This book is filled with beautiful colorful artistic expressions and techniques created by using paper. I treasure this book and the artist has inspired me to create my own one-of-a-kind masterpieces as she has! This book will challenge everyone who purchases any book from this author.
I loved how she showed her final pieces but also showed the work done to build them up! Bravo on an exciting job well done!
This is beautifully written and the pictures are gorgeous. Yulia goes into depth about her process without giving directions, but her creativity is endless and it’s a great read to see into her thought process.
This book has lots of pictures and great ideas. There is also information that is very helpful for quelling.
I love the artists work. It's been fun to read more about her process and absorb all the goodness she creates in paper. This is both a great piece of art and some instruction on how to quill.
Weather you do the projects or just admire those shown in the book this is fantastic reading.
This is a beautiful book. Inspires me to keep quilling!