Dishwasher and microwave safe (including the lid).
Please note: this is not a toy, adult supervision required.
Hi, I’m Summer founder of The Dearest Grey! Everyones story starts some where and I’m here to tell you mine all started in hopes to bring a modern twist to baby products. Here at The Dearest Grey we take safety very seriously. We have all of our products put through a serious of testing done by a government approved facility (CPSC). Our colors are hand chosen to provide a unique style. Our products are also super functional and perfect for on the go. We also pride ourselves on our customer service. Check us out on Instagram! @thedearestgrey
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbanmerch.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbanmerch.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Hands down, best bowl ever; for babies and bigger kids. This is my new go to gift for mamas/babies. These bowls make me want to throw out all my other kids bowls and just have one of these for each of my kids! The quality is amazing and suction makes it so I can give my kids cereal WITH MILK (along with lots of other messy foods i would avoid) because i know they flip it or knock it off the table. 100% recommend!
These are AMAZING! They suction SO well to practically any flat surface. The color is true to the pictures. Well made and the colors are so much nicer than a lot of baby things.
Love this bowl. The lid DOES NOT COME OFF. If you have it pressed on correctly it is amazing. The actual bowl itself won’t stick quite as well if your high chair doesn’t have a smooth tray but our tray is textured and it still sticks VERY WELL. Much better than other silicone bowls/mats we have bought. It’s very easy to clean and it’s a good size for older babies and toddlers.
This bowl is great for toddlers. It sticks well to FLAT surfaces. I like that it comes with a lid and cleans easily in the dishwasher. The color is so pretty.
These bowls are fantastic! They are absolutely beautiful and most importantly functional. The transparent lid helps to see the food inside and I can easily store it in my refrigerator. I not only use for my babies, but is also a great bowl for adults too, it’s just the right size to bring to the couch and snack on!! Getting more of them soon!
The bowls are perfect. So ideal for our little, the suction and the seal of the lid is AMAZING!!!
The bowl is nice looking, and while I tend to use glass bowls for reheating food, it’s great that it’s made from silicone, vs. some of the other (less food and heat safe) types of plastic. I’ve found that this needs to be rinsed immediately after using, as it’s a bit textured, and food will dry and stick to the surface of the bowl and lid. Most importantly, it does not stick to the white Tripp Trapp tray, which defeats the purpose of purchasing it for me.
Can't wait for my baby girl to start using this bowl! I love the color, awesome suction, and that it comes with a lid! Wish I had this for my son years ago!
These bowls are seriously amazing! They are the best suction bowls I’ve ever used! You can’t compare other suction bowls to these at all, Their suction is incredible! I love that they come with a lid as well, which is also completely leak proof!
This is my 4th (!) bowl I have purchased and I cannot say enough about how amazing this product is! It stays suctioned on the table or high chair tray. I even had my toddler try to pull it off the table and he couldn't! The lid that comes with the bowl stays on and little hands can't take it off (total mom win!).
Great suction, looks cute, easy to clean! Love that this came with a lid to preserve leftovers. So hard to find baby silicone bowls with lids. Slightly pricey but worth it!
Amazing product! We have loved everything we’ve ordered!! These bowls are so easy to clean and once they’re suctioned down they do not come up! Such an awesome product! Will definitely be ordering again!!!
These are by far my favorite bowls! My daughter loves to throw things so these are a must-have. The colors are so beautiful too!
Absolutely love these bowls! The perfect size and the suction actually stays put! Love the color! Will definitely be purchasing more!
This bowl is wonderful. Great suction and pretty look at. :)