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O Yeah Gifts is all about beach life and fun vibes! From sea turtles to butterflies, flowers to waves, our jewelry and tropical decor reflect the beauty of nature all around us. We care about the environment and use sustainable products including eco friendly plant based resin, bamboo, gemstones and even coconuts! Originating from Oceanside, CA now in Daytona Beach, FL. We invite you to share our deep-rooted love of the planet from coast to coast.
Showcased Live On: FOX 4 News, Good Morning Arizona, Jacksonville’s River City Live, Chicago’s You & Me
Publications: San Diego Home/Garden, Girls World, Bay State Magazine, Arizona Health & Living, Miami Beach Life Magazine, San Diego Family Magazine
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of urbanmerch.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://urbanmerch.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really love these desk planters. They are a bit small and there is no drainage, so I’m waiting to see if my plants will survive, but I’m hopeful! I’ve seen a lot of people use fake plants and that might be a good idea. But they are super cute and original and I get a lot of compliments on them in my office. I’ll update if it turns out they aren’t suitable for live plants. Highly recommend it!
I love this item! Really dresses up my room. I left it on the dresser and it brings a nice element to the room with its height, texture, and color. Although I wish the fake plants were included with the item I like that you can add anything to it. Like fake or real plants, and other stuff.
I've potted two plants in these and they look gorgeous. I have no complaints. I spilt a lot of dirt at first because I didn't have a good watering pot and the potters are easy to clean. LOVE the design and the contrast. Very happy with this purchase.
Beautiful planter! I wanted something that didn’t overpower the window sill or anywhere in my office where I want to help create a beautiful space and this piece did it!
I love these. So versatile and can 'dress up' any space as a planter. They are of nice quality and shipped super fast. But I expected the bigger size.
Exactly as they show it in the photo. They look beautiful and give a unique touch to any space.
Love this! Exactly what I was looking for. It’s a nice addition to my desk!!!